About Your Visit
To ensure availability for your preferred services and time, we recommend booking in advance. All services are reserved specifically for you. A valid credit card is required to hold your reservation and we require a 24-hour advance notice to cancel or reschedule your appointment to avoid a full fee charge to your account.
Please arrive at least 15 minutes prior to your scheduled appointment time to complete your intake and begin the relaxation process. As a courtesy to the next guest, all treatments will end at the designated time. Should you arrive late for your appointment, you will be deprived of valuable treatment time and responsible for the full cost of your service.
The Durango Hot Springs Spa is a place to invite peace and relaxation. To ensure we maintain a tranquil environment for each guest, we kindly request you refrain from using your cell phone and keep conversations to a minimum.
ABOUT YOUR VISIT
We provide our guests with robes and sandals in our locker rooms and showers are available; however, please note that you must arrive early to shower to ensure you do not run late for your service and lose valuable treatment time. Though we do have lockers available, we advise leaving valuables at home. Men receiving facials or those receiving a body scrub should shave no less than 4 hours prior to their scheduled treatment time.
All guests must be at least 18 years of age to have a private spa treatment. Spa services for those under 18 are provided at our discretion and may require a parent or legal guardian to be present.
YOUR SPA EXPERIENCE
Your spa experience and comfortability are of the utmost importance to us. Please communicate with your spa professional any details that can enhance your treatment; from depth of pressure, temperature or any matter that may arise.
For your convenience, a 20% gratuity will be added to the treatment prices upon check-out. Additional gratuities for exceptional service may be added at your discretion.
We require a 24-hour advance notice to cancel or reschedule your appointment to avoid a full fee charge to your account.