covid-19 protocol

Now open daily 9am – 10pm | Reservations Required

Reopening Protocol

We are dedicated to ensuring your safety and that of our employees.

Sanitizer provided in high-touch/high-traffic areas for guest and staff use.

Booking Sessions


  • ​Booking morning, afternoon, evening sessions at 50% of our normal capacity

  • During covid-19, restrictions we have one admission fee for all adults, $30 and children 15 and under are $15

  • Booking times are hourly, starting at 9 am.  

  • Guests arriving late for their session will still be required to vacate for the next reservation block


Towel rental suspended until covid-19 protocols lifted; guests encouraged to bring their own, towels available for purchase as well.


No running, diving, excessive noise or boisterous play.


Masks required of both guests and staff inside the building; providing masks to guests without.


No access for those with a fever, cough, exposure to someone who had or might have COVID in the last 14 days.


Sauna remaining closed until social distancing is loosened.


Please come ready to soak, we have outside showers so you can rinse off prior to entering the hot springs.


Sanitizing cleaner readily available to all staff for quick cleaning of surfaces.

Dressing Rooms & Lockers


  • ​Lockers are not being rented at this time.

  • We are limiting the number of people in the bathrooms to 3 people


The number of guests in the lobby restricted to five.


  • ​The soaking capacity for each pool is listed next to it.

  • If you are part of a large group ​you can soak together.

  • Please socially distance from people who are not in your party.

A Soaking Experience Unlike Any Other

Durango Hot Springs is the first only natural hot springs in the world to use the AquaGen system to infuse Nano Bubbles into its waters. This added oxygen improves the water quality and clarity of the water and enhances the effect of the minerals and health benefits. The experience of visiting Durango Hot Springs for the first time has been described as rare, uncommon, and exceptional. You will definitely see and feel the difference.

Learn More

Cleaning Protocol

Swimming Pools


  • ​Cleaning and disinfecting pool area

  • Checking pool chemicals to ensure proper disinfectant levels (1–10 parts per million free chlorine; 3–8 parts per million bromine; 7.2–8 pH level)

  • Evaluating spacing needs, occupancy, occupancy limits to meet local/government requirements (social distancing, etc.)

Communal Areas (Lobby, etc.)


  • ​Cleaning and disinfecting high-touch areas and hard surfaces (i.e. door handles, light switches, phones, counters, furniture, screens, keyboards, vanities, benches, bathroom fixtures, showers, hooks, etc.) 

  • Soft surfaces cleaned and sanitized regularly

  • Seating areas augmented to meet local/government requirements (i.e. social distancing, etc.)
  • When needed, utilize a process for guests who want to forgo access to any communal areas and go directly to their treatment room/area
  • Doors propped open when possible to prevent repeated touch

Hot Tubs/Hydrotherapy Tubs


  • ​Cleaning and disinfecting tub surfaces

  • Cleaning water lines and jet lines

  • Developed policies for allowing guests to use tub (time limit for guest use, etc.) 

Workstations


  • ​Cleaning and disinfecting surfaces, including items on desk/counter and inside drawers, etc.

  • Sanitation checklists completed during/before end of shift

  • Workstations set up to follow social distancing guidelines

Embrace your soul

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